United Airlines CEO Scott Kirby is seeking to reassure passengers after a string of safety incidents raised concerns.<\/p>\n
In a letter sent out early Monday to United customers, he said the incidents, though each unrelated, had caught the company\u2019s attention and \u201csharpened [its] focus.\u201d<\/p>\n
\u201cOur team is reviewing the details of each case to understand what happened and using those insights to inform our safety training and procedures across all employee groups,\u201d Kirby wrote.<\/p>\n
Scott Kirby, chief executive officer of United Airlines Holdings Inc., during a news conference at George Bush Intercontinental Airport (IAH) in Houston, Texas, on Nov. 30, 2023. <\/span>Callaghan O\u2019Hare \/ Bloomberg via Getty Images file<\/span><\/p>\n Within just the past two weeks, United planes were involved in at least four separate incidents, including two that required them to make emergency landings; a runway roll-off and a lost tire.<\/p>\n Kirby said United was already in the process of adding an additional day of in-person training for all pilots starting in May, a more centralized curriculum for maintenance operators, and more resources focused on supplier network management.<\/p>\n United is one of Boeing\u2019s largest customers. The manufacturer remains under multiple federal investigations in the wake of a January incident that saw a door panel blowout midair, forcing an emergency landing. The incidents, among others, have also raised questions about general flight safety, about which some experts have urged customers not to worry.<\/p>\n A United spokesperson did not immediately respond to a request for comment about the carrier\u2019s future relationship with Boeing.<\/p>\n However, last week, Kirby said his airline was putting its orders for Boeing Max 10s on hold and would now weigh whether to order more Max 9s or switch to a plane made by Boeing\u2019s rival, Airbus.<\/p>\n<\/p>\n United Airlines CEO Scott Kirby is seeking to reassure passengers after a string of safety incidents raised concerns. In a letter sent out early Monday to United customers, he said the incidents, though each unrelated, had caught the company\u2019s attention and \u201csharpened [its] focus.\u201d \u201cOur team is reviewing the details of each case to understand […]<\/p>\n","protected":false},"author":0,"featured_media":2320,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-2319","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business"],"_links":{"self":[{"href":"https:\/\/businesstriumphs.com\/index.php\/wp-json\/wp\/v2\/posts\/2319","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/businesstriumphs.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/businesstriumphs.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/businesstriumphs.com\/index.php\/wp-json\/wp\/v2\/comments?post=2319"}],"version-history":[{"count":0,"href":"https:\/\/businesstriumphs.com\/index.php\/wp-json\/wp\/v2\/posts\/2319\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/businesstriumphs.com\/index.php\/wp-json\/wp\/v2\/media\/2320"}],"wp:attachment":[{"href":"https:\/\/businesstriumphs.com\/index.php\/wp-json\/wp\/v2\/media?parent=2319"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/businesstriumphs.com\/index.php\/wp-json\/wp\/v2\/categories?post=2319"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/businesstriumphs.com\/index.php\/wp-json\/wp\/v2\/tags?post=2319"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}